Complaints

Living School prides itself on our care and kindness. We value open communication and aim to address concerns promptly and respectfully. If you have a complaint, please first discuss it with your child’s teacher or the relevant staff member. As staff may not always be available immediately, parents may need to leave a message for a return call or email.  If the issue remains unresolved, parents can escalate the matter to the Conductor, either informally or formally, depending on the severity of the concern. Throughout this process, confidentiality and respect for all parties should be maintained, ensuring no recriminations for students involved. We are committed to finding solutions that support our students’ well-being and learning environment. Our goal is to work together to ensure a positive and collaborative school experience for all families.  For more details, please refer to our Complaints Policy 
Version history: 31/03/2026
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