P.1.F.1 Complaints – Parents Policy

Scope & Purpose

There will always be occasions when parents need to contact the school on an individual basis.  The school prefers that such contact should commence with the staff member concerned. However, it must be understood that as these staff members are often in the classroom and therefore not immediately available, it will sometimes be necessary to leave a message requesting a return call/email.

Policy Details

P.1.F.1

Effective: January 2020

Updated: April 2022

Review Date: April 2027

 

Version history: 01/04/2026
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